Safety is a system
Safe operations depend on people, equipment, procedures, leadership, maintenance, training and organizational learning. Weakness in one element can undermine the others.
Use leading and lagging information
Incidents and injuries are important, but companies should also monitor training completion, inspection quality, near-miss reporting, overdue actions and management review effectiveness.
Make learning visible
When a lesson is identified, communicate what changed, who owns it and how effectiveness will be checked.
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